Frequently Asked Questions

Archive 2023-2024


Additional Resources

School Information

Account Information


Benefit Information

Advantages of Membership


Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event


If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring 23-24 waiver deadline ended 01/30/2024. The online waiver system can no longer accept new waiver requests.


Enhanced Products

Optional Dental Coverage

Regulatory Notices


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Nurse Line

Delta Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected