Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Annual - 05/14/2024 - 09/09/2024

Spring - 11/26/2024 - 01/31/2025

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Annual - 05/14/2024 - 09/09/2024

Spring Semester - 11/26/2024 - 01/31/2025

(The Spring/Summer waiver is reserved for new and incoming students for the Spring semester)

The Spring 24-25 waiver deadline ended 01/31/2025. The online waiver system can no longer accept new waiver requests.

Claims

Enhanced Products

Optional Dental Coverage

Offered in partnership with Ameritas Dental

Optional Vision Plan

Offered in partnership with VSP

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Nurse Line

Delta Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected